What It Does

Xeritus delivers autonomous AI voice agents specifically engineered for Tier 1 medical debt collection in the United States. Unlike general-purpose conversational AI, Xeritus agents are architecturally designed to make FDCPA (Fair Debt Collection Practices Act), TCPA (Telephone Consumer Protection Act), and HIPAA violations structurally impossible—not just discouraged through training or guardrails.

Who It's For

Xeritus serves healthcare revenue cycle management teams, medical debt collection agencies, and healthcare financial services organizations that need to scale collections operations while maintaining zero-tolerance compliance standards. It's built for compliance officers who need demonstrable, auditable protection and operations managers who need predictable cost-per-recovery economics.

Key Problem Solved

Traditional human-only medical debt collection faces structural challenges: 70-100% annual employee turnover, $10+ cost per interaction, 1-2% QA coverage, and variable compliance risk. Xeritus solves this by delivering consistent, fully-auditable collection conversations at <$2 per interaction with 100% QA coverage and zero compliance violations.

Core Capabilities

• Structural Compliance Architecture: Every response is pre-validated against federal and state-specific regulations before being spoken—no exceptions
• HIPAA-Compliant Infrastructure: BAA (Business Associate Agreement) available for all clients; zero PHI data retained on Xeritus platforms
• Integration-Ready: API connections to existing dialers and CRM systems with compliant data pipelines
• Full Transparency: 100% of interactions are monitored and auditable; compliance reports automated monthly
• Autonomous Operation: Handles multi-turn conversations, payment arrangements, and account resolution without human intervention

Deployment & Workflow

Implementation follows a structured 30-day process: discovery and workflow audit, API integration with existing systems, compliance architecture review by client legal teams, controlled pilot on account subsets, and full deployment after KPI validation. Teams can start with unworked inventory to avoid disrupting existing operations.

Pricing & Guarantee

Xeritus operates on a pure usage model at $0.25 per minute of active voice conversation. No setup fees, no minimums, no long-term contracts. The company backs this with a 5x guarantee: if collections don't exceed 5x the voice agent fees after agreed-upon effort, clients receive a full refund while keeping all recovered funds.

What Sets It Apart

Unlike AI tools trained to "follow rules," Xeritus makes rule violations architecturally impossible through its compliance-first design. The platform offers a live 60-second demo where users can attempt to trigger violations—demonstrating confidence in its structural approach to regulated voice AI.