Paratus Health

Transforming Healthcare Communication with AI

Paratus Health is an autonomous AI voice agent specifically built for healthcare providers to automate phone lines, patient interactions, and administrative workflows. Designed to handle the unique complexities of medical practice operations, Paratus delivers 24/7 patient access while dramatically reducing staff workload and operational costs.

Who It's For

Paratus serves medical practices, clinics, and healthcare organizations across 10+ specialties including pediatrics, OB/GYN, orthopedics, and dentistry. Whether you're a 75-physician clinic or a single-location practice, Paratus scales to meet your needs without requiring additional staff or IT resources.

Key Problems Solved

• Missed Calls & Access Issues: Answers 100% of calls with zero wait times, eliminating patient drop-offs and missed opportunities
• Administrative Burden: Reduces admin and call center expenses by 60% while freeing clinical staff for direct patient care
• Scheduling Chaos: Automates appointment booking, rescheduling, confirmations, and no-show reduction
• After-Hours Care: Provides full-service patient support 24/7 without overnight staffing costs

Core Capabilities

• Front Office Automation: Appointment scheduling, insurance verification, patient intake, and call answering across voice, text, and chat
• Back Office Tasks: Automated bill pay, care gap closure, no-show rescheduling, and routine administrative workflows
• Growth & Outreach: Lead conversion, lapsed patient re-engagement, and intelligent outreach to keep schedules full
• Clinical Integration: Seamless connection with existing EHR and practice management systems with no technical overhead

Real-World Impact

With over 600,000 patient interactions completed, Paratus delivers measurable results: practices see 20% average growth in new patients, 18% increase in daily appointments (3+ additional bookings per location), 95% reduction in wait times, and 98% patient satisfaction. The platform goes live in just 3 weeks with minimal disruption.

Privacy & Security First

Built from day one with healthcare privacy requirements in mind, Paratus handles sensitive medical conversations with enterprise-grade security and compliance standards.

What Sets It Apart

Unlike generic chatbots or phone trees, Paratus delivers empathetic, natural AI conversations that feel like speaking with trained staff while automating 50+ healthcare-specific workflows. The system integrates seamlessly with your existing stack—no rip-and-replace required—and includes ongoing adaptation to your practice's unique needs.