What It Does

Perfect Wiki transforms your team's scattered SharePoint folders, Word docs, and PDFs into a smart, searchable knowledge base that answers questions in plain language — with cited sources — right inside Microsoft Teams. Instead of hunting through documents or asking the same questions repeatedly, teams can simply ask the AI and get instant, verified answers in any of 28+ languages.

Who It's For

Perfect Wiki is built for teams that rely on Microsoft Teams and SharePoint, particularly those struggling with: - Onboarding delays due to undocumented processes - Subject-matter experts constantly interrupted by repeat questions - Knowledge locked in one person's head - Scattered documentation across channels, folders, and chat threads

Typical users include operations teams, legal departments, contact centers, account managers, IT teams, and any organization where tribal knowledge creates bottlenecks.

The Problem It Solves

Documentation lives everywhere and nowhere: in someone's head, scattered SharePoint folders, half-finished Word docs, and unsearchable Teams chat threads. When critical knowledge isn't centralized or searchable, teams waste time re-answering questions, onboarding stalls, and expertise walks out the door when people leave.

Key Features & Capabilities

• One-Click SharePoint Integration: Connect existing SharePoint or OneDrive folders with no restructuring required; supports Word, PDF, Excel, PPT, HTML, CSV, and ZIP files with nightly syncing
• AI-Powered Q&A: Natural language search powered by Azure OpenAI that answers in 28+ languages, always with source citations; internal docs only — no web sources
• Multiple Access Points: Ask via Teams tab, @mention in channels, right-click chat messages, Copilot, SharePoint embeds, or browser extensions
• Self-Growing Knowledge Base: Save any Teams chat message to the wiki with one click, automatically capturing tribal knowledge
• Knowledge Gap Reports: Weekly AI-generated reports show unanswered questions and top searches, revealing exactly what documentation is missing
• Enterprise Security: Encrypted at rest and in transit, GDPR-compliant with EU/US data residency, Microsoft SSO with inherited permissions, 60-day rolling backups

Typical Workflows

Teams install Perfect Wiki as a Teams channel tab in under 10 minutes, connect their existing SharePoint folders, and immediately start asking questions. When someone answers a question well in chat, they save it to the wiki with one click. The knowledge base grows organically from real questions, and weekly reports guide teams to fill remaining gaps.

What Makes It Different

Unlike traditional wikis that require manual page creation and maintenance, Perfect Wiki builds itself from existing documents and real team conversations. It requires no migration project, no new app to learn, and no dedicated knowledge management role — just connect what you have and let the AI do the work. Featured at Microsoft Build 2024 and top-rated in the Teams Store, it's purpose-built for the Microsoft ecosystem with six years on the market and 10,000+ companies using it.