About ServiceNow AI
ServiceNow® AI Agents are embedded in the Now Platform®, our powerful system of action for the enterprise. The Now Platform lets AI agents collaborate with your entire business to solve problems across every department - The next big leap in AI is here. ServiceNow AI Agents can learn, reason, take action, and make decisions autonomously. And the best part? You’re in control. Enhance your team’s productivity with AI agents that orchestrate workflows, integrations, and data across your business. The Now Platform brings intelligence to every corner of your business to connect and automate the work that moves your business forward - Explore how our single, intelligent platform puts AI to work across your business, freeing people for work that matters.
Agentic
Analytics
AI Agent Categories
AI-powered tools for customer support, chatbots, and ticket automation.
AI agents in the Enterprise Workflow Automation category are designed to streamline business processes across various departments, including IT, HR, and operations. These agents automate repetitive tasks, resolve issues, and optimize workflows to increase efficiency and productivity across the organization.
AI agents in IT Service Management are designed to streamline and enhance IT operations by automating ticket resolution, managing service requests, and proactively monitoring systems. These agents improve efficiency by providing real-time solutions, predictive maintenance, and seamless integration with ITSM tools, ensuring minimal downtime and better user experiences.
Agent Use Cases
Customer Support
Provide customer service and support
AI Powered Workflows
Create automated workflows powered by AI, optimizing processes like task management, approvals, and reporting.
IT Support
AI agents for IT support automation resolve technical issues, troubleshoot problems, and update service requests with minimal human intervention. These agents analyze support tickets, provide solutions to common IT problems, and ensure faster resolutions, reducing downtime and enhancing user satisfaction.
HR & Employee Services
AI agents for HR and employee services automate responses to common employee inquiries regarding HR policies, payroll, and benefits. These agents improve workplace administration by providing instant, accurate answers, facilitating onboarding processes, and streamlining internal communications.
Reviews
Need help implementing ServiceNow AI?
Connect with certified implementation partners who can help transform your business with ServiceNow AI. Our vetted experts specialize in AI integration and deployment.
Find Implementation PartnersVetted Experts
Pre-screened partners with proven expertise in AI implementation
Fast Deployment
Accelerate your AI integration with experienced professionals
Guaranteed Results
Work with partners who understand your business needs
Agentic
Analytics
Agent Pricing
Subscription Model
Monthly or annual subscription plans with tiered pricing and feature sets. Predictable costs with included usage limits.
Paid plans starting from
Prices may vary based on usage volume and selected features. Contact sales for custom enterprise pricing.
Integration Methods
Need help implementing ServiceNow AI?
Connect with certified implementation partners who can help transform your business with ServiceNow AI. Our vetted experts specialize in AI integration and deployment.
Find Implementation PartnersVetted Experts
Pre-screened partners with proven expertise in AI implementation
Fast Deployment
Accelerate your AI integration with experienced professionals
Guaranteed Results
Work with partners who understand your business needs
Similar Agents
Aisera
Agentic AI Co-Pilot for Enterprise
Amelia
Our Agentic AI Takes Conversational AI to the Next Level
Voho AI
Voho AI empowers businesses with conversational AI agents for streamlined customer support and task automation
Moveworks
The Agentic AI Copilot for All Employees
Featured Agents
Discover our hand-picked selection of exceptional AI agents
Superagent
Superagent Ai
No-code platform for building and deploying custom AI agents
(5.0)
KnockoutStocks
KnockoutStocks
Smart stock analysis platform with AI-powered factor scoring for investment decision-making.
(5.0)
AgentGPT
Reworkd
Web-based autonomous agent platform for complex task completion and automation
(5.0)