AI agents in the chatbots category focus on automating conversations and interactions with users across various platforms. These agents can handle customer service inquiries, provide personalized assistance, generate leads, and streamline communication in real time, enhancing user engagement and satisfaction.

AI agents in the Enterprise Workflow Automation category are designed to streamline business processes across various departments, including IT, HR, and operations. These agents automate repetitive tasks, resolve issues, and optimize workflows to increase efficiency and productivity across the organization.

AI agents in IT Service Management are designed to streamline and enhance IT operations by automating ticket resolution, managing service requests, and proactively monitoring systems. These agents improve efficiency by providing real-time solutions, predictive maintenance, and seamless integration with ITSM tools, ensuring minimal downtime and better user experiences.