DoNotPay

The AI Consumer Champion That Fights Back

DoNotPay is an AI-powered consumer advocacy platform that helps everyday people take on big corporations, protect their privacy, find hidden money, and cut through bureaucratic red tape. Since 2015, DoNotPay has empowered millions of users to reclaim their time, money, and rights using artificial intelligence—saving users millions of dollars collectively.

Who It's For & Key Problems Solved

DoNotPay serves anyone tired of getting trapped in free trials, paying unfair fees, waiting on hold with customer service, or losing money to subscription services they forgot to cancel. The platform tackles common consumer frustrations: surprise charges, robocalls, parking tickets, delayed refunds, subscription cancellations, warranty claims, and navigating government bureaucracy. It's designed for busy individuals, small business owners, and anyone who wants to fight back against predatory business practices without hiring expensive lawyers.

100+ AI-Powered Tools

DoNotPay provides a comprehensive suite of over 100 consumer protection tools:

• Virtual Credit Card: A secure, free trial card that auto-declines charges and protects against surprise billing
• Bill Negotiation: AI chatbot that negotiates with service providers to lower your bills
• Subscription Cancellation: Automated cancellation of unwanted subscriptions
• Robocall Compensation: Tools to report robocallers and potentially earn money from violations
• Customer Service Queue Jumping: AI calls customer service hotlines on your behalf
• Refunds & Chargebacks: Streamlined dispute resolution for charges, late deliveries, and returns
• Unclaimed Money Finder: Discovers hidden funds and gift card cash back
• Government Services: DMV appointments, FOIA requests, passport photos, notarization, and more
• Legal Self-Help: Letter writing, warranty claims, parking ticket disputes, and government correspondence

How It Works

Users access DoNotPay's tools through a web-based platform. The AI handles time-consuming tasks like filling out forms, drafting legal letters, making phone calls, and tracking proof of mailing—all from a centralized dashboard. Real users report saving 150+ hours, sending hundreds of letters, and recovering thousands of dollars through the platform.

What Sets DoNotPay Apart

Unlike traditional legal services or individual consumer apps, DoNotPay consolidates dozens of consumer protection functions into one AI-driven platform. It democratizes access to justice by making consumer rights tools affordable and accessible to everyone. The platform has earned recognition including the ABA Brown Award for access to justice efforts and has become the first venture-backed company to pay dividends to its users. DoNotPay is not a law firm but a self-help legal information platform that puts power back in consumers' hands.