Cody

What is Cody?

Cody is an intelligent AI assistant similar to ChatGPT, but with a powerful differentiator: it can be trained on your business's unique knowledge base, processes, team workflows, and client information. Unlike generic chatbots, Cody acts as a knowledgeable employee who understands your company inside and out, eliminating the need for repetitive context-setting or keyword searches. Teams use Cody to get instant answers, support creative work, troubleshoot technical issues, and brainstorm new ideas—all while maintaining context across conversations.

Key Features & Capabilities

• Custom Knowledge Base Integration: Upload PowerPoints, PDFs, Word documents, or crawl entire websites to build Cody's understanding of your business. The AI instantly integrates this information to provide expert-level responses.
• Source Citations: Every answer Cody provides includes references to the source materials used, enabling teams to verify information and maintain accuracy.
• Multilingual Support: Cody seamlessly operates across multiple languages, adapting to different communication styles and global team needs.
• Specialized Bot Creation: Customize multiple versions of Cody for different departments or use cases—marketing, HR, IT support, sales, customer service, and more—each with tailored roles and response parameters.
• Focus Mode: Generate highly specialized responses based on specific documents when precision is critical.
• Conversation Logs & Scratchpad: Monitor all interactions across interfaces, APIs, and widgets, with filtering by bot or date. The Scratchpad feature lets you refine responses and improve knowledge base specificity over time.
• Prompt Manager: Create custom conversation starters optimized for your team's most common tasks.

Who It's For & Use Cases

Cody serves teams across industries looking to boost efficiency and reduce time spent searching for information. Marketing teams use it to draft emails and create campaigns, HR departments streamline employee communications and answer policy questions, IT support teams troubleshoot technical issues faster, and sales organizations accelerate prospect engagement. The platform supports everything from customer service chatbots to internal training bots and business consulting assistants.

Integration & Deployment

Deploy Cody across your tech stack through its powerful API, embeddable widgets (inline or popup), shareable links, or direct integrations with Slack, Discord, Zapier, and more. The platform provides flexible access controls on a per-chatbot basis, ensuring users only see information they're authorized to access.

Security & Trust

With AWS encryption, SOC II compliance, and customizable permission controls, Cody prioritizes data security without sacrificing usability. Over 100,000 businesses trust Cody's enterprise-grade protection for their sensitive documentation and collaboration needs.