broadn

What It Does

broadn is an autonomous AI agent designed specifically for U.S. manufacturers to automate the entire sales operations workflow—from receiving product inquiries to generating accurate quotes and processing orders. The platform transforms unstructured RFQs (Requests for Quote) arriving via email into clean, structured outputs that flow directly into your CRM and ERP systems without manual intervention.

Who It's For & Problems Solved

Built for manufacturing sales teams that handle high volumes of email-based inquiries—including electronics & PCB assembly, contract manufacturing, industrial components, automotive suppliers, packaging, and distribution companies. broadn eliminates the time-consuming manual work of parsing customer requests, calculating pricing, applying discount rules, and entering data across multiple systems. Sales teams can now respond to quotes in under 2 minutes instead of hours, scaling their operations without hiring additional staff.

Key Features & Capabilities

• End-to-End Quote Automation: Reads RFQs from email, builds quotes using live pricing and product logic, sends responses to customers, and follows up automatically
• Intelligent Parsing: Handles complex BOMs (Bills of Material), product configurations, and custom specifications with full margin visibility
• Rule-Based Pricing: Applies discount rules, pricing tiers, and approval workflows automatically—no guesswork
• ERP Integration: Parses purchase orders, validates line items, and sends structured orders directly to your ERP system with zero manual entry errors
• Real-Time Data: Accesses live pricing, cost calculations, supplier availability via API, and multiple price/cost lists
• Human-in-the-Loop: Agent handles routine quotes autonomously but escalates edge cases and non-standard orders for human approval
• Comprehensive Sales Management: Includes opportunity tracking, quote versioning, e-signatures, document management, sales dashboards, and integrated CRM functionality

Typical Workflows

Customer sends RFQ via email or contact form → broadn parses requirements and product specs → generates quote using your catalog, pricing rules, and margin targets → sends quote to customer (with optional human review) → syncs opportunity to CRM → converts accepted quotes to orders in ERP → manages follow-ups and documentation—all automated.

Integrations

Connects with existing platforms including Shopify, SAP, Microsoft, QuickBooks, and Salesforce. Also supports email, WhatsApp, smart forms, and supplier APIs for real-time pricing and availability.

What Sets It Apart

Unlike generic sales automation tools, broadn is purpose-built for manufacturing complexity—understanding BOMs, configurators, material specs, and industry-specific pricing logic. The platform promises fast deployment ("quoting within days") without expensive consultants or months-long implementations. It also offers Agent Herbie for mission-critical applications requiring secure or air-gapped environments.