247Rep

Your Business, Staffed and Managed by AI

247Rep is an autonomous AI workforce platform that deploys AI employees to handle customer conversations, sales, bookings, and support across WhatsApp, Telegram, email, web chat, Instagram, and VoIP—all managed by an AI Chief of Staff that oversees operations while you focus on what only you can do.

Who It's For

Retail stores, clinics, salons, agencies, freelancers, churches, communities, and creators running businesses on chat who are drowning in repetitive customer inquiries across multiple channels. If you wake up to 47 WhatsApp messages, 23 emails, and website chats from overnight, 247Rep was built for you.

The Problem It Solves

Running a business on messaging platforms is exhausting. You spend hours copy-pasting the same answers about availability, delivery times, and payment confirmation instead of doing work only you can do. Customers message on WhatsApp, then email, then Instagram—and you have to track the same person across three platforms. 247Rep eliminates this chaos by giving you a complete AI team that works 24/7 across every channel while you stay in control.

Key Features & Capabilities

• AI Chief of Staff: An autonomous manager that oversees your entire operation, briefs you twice daily, drafts replies for approval, researches, writes documents, and chases tasks to completion—reachable via dashboard, Telegram, and Slack

• Multi-Channel AI Employees: Deploy specialized AI reps (sales, support, leads) on WhatsApp (official Meta Tech Provider), Telegram, email, web chat, Instagram DMs/comments, and VoIP with natural voice calling

• 18 Core Skills: Each AI employee autonomously chooses from catalog lookup, order tracking, appointment booking, lead capture, receipt verification, payment processing, escalation, and more—no flowcharts needed

• Unified Customer 360: Every customer interaction across all channels lands on one profile with complete history, orders, preferences, and communication style—nobody repeats themselves

• Complete Business System: Built-in conversations inbox, contact/lead management, commerce catalog, order processing, appointment scheduling, knowledge base, workflow automation, and developer API—all in every plan

• Smart Automation with Human Control: AI handles routine queries autonomously but waits for your approval before sending anything sensitive. One toggle freezes automation and escalates to you instantly

• Voice & Memory: Import your old chats and the AI learns your greeting style, phrases, emojis, and formality. It maintains complete conversation memory and customer context across every interaction

• 10-Language Support: Automatically detects and responds in English, French, Spanish, Portuguese, German, Arabic, Dutch, Italian, Turkish, Hindi, plus code-switching and mixed languages

Workflows & Use Cases

From "is this available?" to paid order: customers browse your catalog via chat, ask questions, send bank receipts—your AI verifies payment, confirms orders, and records everything. Track which Instagram or Facebook ads drove each conversation. Book appointments, qualify leads, handle support tickets, send community updates, manage multiple client brands from one dashboard.

Integrations

Connects to Shopify for real-time order status, any HTTPS API you run via Data Connections (with your own auth), full Developer API with bearer tokens and webhooks. Works across WhatsApp Business API, Telegram, Instagram (Meta Tools), email, web embed (one script tag), and VoIP with dedicated phone numbers.

What Differentiates It

247Rep isn't a chatbot or single assistant—it's an entire operating system for chat-based businesses. You get unlimited AI employees per channel (three WhatsApp numbers = three separate reps), a manager AI that runs your business overnight, and a workplace where inbox, customers, orders, and calendar live together. Every feature is included in every plan with simple credit-based pricing—no tiers, no monthly subscriptions, credits never expire.