What It Does

Sameday AI is an industry-leading AI phone answering system specifically designed for home services businesses. The platform deploys AI-powered customer service representatives (CSRs) that answer calls, respond to texts, and book jobs with a 92% booking rate — performing just like your best salesperson, 24/7.

Who It's For

Sameday AI serves home services companies across multiple industries including HVAC, plumbing, roofing, solar, pest control, commercial cleaning, and window cleaning. The platform has answered over 2 million calls in the trades and facilitated $1.25 billion in revenue for its customers.

Key Features & Capabilities

• AI CSR: Handles customer inquiries, billing questions, rescheduling requests, follow-ups, and reminders with human-like conversation • AI Dispatcher: Efficiently prioritizes high-value jobs, manages capacity, assigns tags, and ensures data accuracy • AI Sales Agent: Sells memberships, negotiates payment plans, and upsells packages at any hour • AI Receptionist: Books appointments and speaks with customers like your best salesperson • Outbound Capabilities: Makes proactive calls and sends text campaigns, with instant lead response and relentless follow-up • Multi-channel Support: Handles both inbound and outbound calls plus text messaging

Integrations & Workflows

Sameday AI integrates seamlessly with leading field service management platforms including ServiceTitan, FieldRoutes, Service Fusion, Jobber, and Housecall Pro. The platform can connect to any software with an API through Zapier or custom integrations, enabling automatic scheduling, subscription creation, tech dispatching, and capacity management directly on your existing dispatch boards.

Performance & Reliability

The platform maintains industry-leading booking rates averaging 88-90% across locations, with four layers of fallback ensuring zero missed calls. The system handles unlimited simultaneous calls and provides seamless transfer to live agents when customers prefer human interaction. Most businesses can start taking calls within 15 minutes of setup, with hands-on support and an average 15-minute response time from the Sameday team.