Pienso

What It Does

Pienso is a no-code AI platform that empowers subject matter experts to explore, train, and deploy custom machine learning and large language models (LLMs) on their own unstructured language data. Built for organizations dealing with massive volumes of text—from customer calls and emails to contracts and documents—Pienso transforms raw data into actionable insights without requiring a single line of code.

Who It's For

Pienso is designed for data analysts, customer insights teams, content moderators, risk managers, and non-technical domain experts who have deep subject knowledge but lack coding skills. It's ideal for enterprises like broadcasters, financial institutions, and any organization sitting on vast amounts of unstructured text data that holds hidden intelligence.

Key Features & Capabilities

• Ingest: Accept raw, unstructured data from emails, phone logs, contracts, and libraries; automatically analyze and categorize text at scale
• Train & Fingerprint: Refine AI categorizations with your domain expertise using an intuitive "human-in-the-loop" workspace; imprint models with your nuanced understanding
• Annotate: Rapidly label datasets with trained models to power deep learning analytics
• Data Set Analysis: Fine-tune thresholds, experiment with visualizations, and uncover deep insights as language evolves
• PromptFactory: Construct production-caliber prompts without code; experiment, evaluate, and deploy prompts reliably and safely
• Model Ownership: Full control over your models—change LLMs as needed, fine-tune with complete transparency, and deploy in your own environment
• Enterprise Security: On-premise or in-cloud deployment ensures your data stays private and under your trusted security policies

Typical Workflows & Use Cases

Pienso excels in Customer Insights (analyzing sentiment, predicting churn, evaluating agent performance), Content Moderation (flagging harmful content as language evolves), Document Intelligence (classifying and extracting insights from unstructured documents), and Risk Detection (staying ahead of cyber threats by rapidly retraining models). Companies like Sky use Pienso to analyze 500,000+ weekly customer calls, revealing themes and urgent issues with unprecedented speed and accuracy.

What Differentiates It

Unlike closed-source LLMs that may change parameters unexpectedly or use your data for training, Pienso gives you complete ownership and control. You pay only for deployed models, not experimentation. The platform's reflective, interactive interface bridges the gap between human expertise and AI scale, enabling anyone with a dataset and a question to participate fully in the AI-powered world. Deploy quickly via trusted low-latency partners or on-premises, and switch models as often as needed—all while maintaining full transparency and security.