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About Augie by Augment
Transform Supply Chain Operations with AI
Augie is an autonomous AI teammate purpose-built for the complex workflows of supply chain operations. Designed for freight brokerages, FTL carriers, LTL & last mile carriers, and B2B distributors, Augie handles the daily operational grind—quoting, booking, tracking, updates, and customer service—so your team can focus on revenue growth, customer relationships, and strategic decision-making.
Built for Supply Chain's Unique Complexity
Unlike generic AI assistants or single-channel voice/email bots, Augie takes a comprehensive, horizontal approach across every workflow from order to cash. It integrates seamlessly with your existing tech stack—ERP systems, email, voice channels, messaging platforms—without requiring you to rip and replace your current tools. Augie works wherever your team works, handling multiple shipments simultaneously and orchestrating complex, multi-step processes without dropped threads or missed handoffs.
Key Capabilities
- End-to-End Workflow Automation: Load building, carrier selection, track & trace, document management, appointment scheduling, and customer service
- Workflow Builder: Create custom workflows directly from your SOPs in plain English—no flowcharts or technical expertise required
- Knowledge Hub: Transform tribal knowledge into a shared organizational brain, ensuring every operator performs like your best operator
- Multi-Channel Integration: Works across ERP, email, voice, messaging, and more
- Enterprise-Grade Security: Built to fit your existing tech stack with trusted security and compliance standards
Proven Results at Scale
Trusted by industry leaders managing over $50B in aggregate freight and $20B in distributor revenue, Augie delivers measurable ROI through improved operator productivity, faster quote-to-book cycles, reduced manual tasks, and preserved institutional knowledge. Users report time savings of up to 80% on routine tasks like quoting, allowing teams to focus on high-value judgment calls and customer relationships.
Who It's For
Augie is ideal for ambitious supply chain operations looking to scale efficiently: freight brokerages seeking to quote faster and book more loads, carriers needing to streamline operations and improve driver communication, and B2B distributors wanting to enhance order processing and customer service. Whether you're starting with a few workflows or deploying across your entire operation, Augie adapts to your specific processes and grows with your business.
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AI Agent Categories
Autonomous AI agents that can plan and execute complex tasks
AI system that can independently perform tasks to achieve specified goals
AI-powered tools for customer support, chatbots, and ticket automation.
Specialized AI tools to optimize website performance, improve search engine rankings, and analyze SEO metrics for better visibility.
Virtual assistants powered by LLMStack, capable of handling customer queries, task delegation, and more.
Agent Use Cases
Customer Support
Provide customer service and support
Task Automation
Automate repetitive tasks and workflows
Process Automation
AI-driven automation of business workflows and repetitive tasks for improved efficiency
Virtual Employee
An AI-powered virtual employee automates complex workflows, offering a reliable, 24/7 alternative to traditional human resources for repetitive or specialized tasks. These AI agents excel in roles such as customer service, data entry, scheduling, and even project management, seamlessly integrating into existing business processes.
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Agent Pricing
Custom Model
Custom or hybrid pricing model. Contact provider for detailed pricing information.
Prices may vary based on usage volume and selected features. Contact sales for custom enterprise pricing.
Integration Methods
Standard REST API integration for direct data access
Flexible GraphQL API for efficient data querying
Integration of AI systems with external applications and services through APIs for seamless data exchange and functionality.
AI agents that integrate with web applications to provide enhanced features, such as customer support or content generation.
Set up real-time communication between your application and external services using customizable webhooks.
Integrate AI agents with email platforms to automate email management tasks such as sorting, categorizing, responding to inquiries, and scheduling
Need help implementing Augie by Augment?
Connect with certified implementation partners who can help transform your business with Augie by Augment. Our vetted experts specialize in AI integration and deployment.
Find Implementation PartnersVetted Experts
Pre-screened partners with proven expertise in AI implementation
Fast Deployment
Accelerate your AI integration with experienced professionals
Guaranteed Results
Work with partners who understand your business needs
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