About Intercom Conversational AI
Agentic
Analytics
AI Agent Categories
AI agents in the chatbots category focus on automating conversations and interactions with users across various platforms. These agents can handle customer service inquiries, provide personalized assistance, generate leads, and streamline communication in real time, enhancing user engagement and satisfaction.
Autonomous and intelligent AI systems designed to independently plan, coordinate, and execute complex tasks. These agents leverage advanced models and frameworks to analyze data, make decisions, and perform actions across diverse applications such as productivity, customer support, or operational management.
AI agents designed to assist in organizing, tracking, and prioritizing tasks across personal and professional environments. These agents can automate task assignments, monitor progress, set deadlines, and send reminders, ensuring optimal productivity and effective workflow management.
AI agents designed to improve and automate customer service processes. These agents can handle inquiries, provide support through live chat or voice, resolve common issues, and offer personalized assistance, enhancing the overall customer experience and reducing response time.
AI agents designed to assist with a wide range of tasks, from scheduling appointments and managing emails to answering questions and providing recommendations. These assistants enhance productivity by automating daily activities, offering support through natural language processing, and seamlessly integrating with digital environments.
Agent Use Cases
Customer Support
AI agents designed to enhance customer support and service. These agents can handle inquiries, provide instant responses, assist with troubleshooting, process tickets, and offer personalized assistance, improving overall customer experience.
Task Automation
AI agents that automate repetitive, time-consuming tasks to increase efficiency and productivity. These agents can handle workflows, scheduling, data entry, task delegation, and other manual processes, freeing up valuable time for more complex activities.
Process Automation
AI-driven automation of business workflows and repetitive tasks for improved efficiency
AI Powered Workflows
Create automated workflows powered by AI, optimizing processes like task management, approvals, and reporting.
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Agent Pricing
Usage-Based Model
Pay only for what you use. Costs scale with your actual usage, with volume discounts available for higher usage levels.
Paid plans starting from
Prices may vary based on usage volume and selected features. Contact sales for custom enterprise pricing.
Integration Methods
Direct Slack workspace integration
Integration of AI systems with external applications and services through APIs for seamless data exchange and functionality.
AI agents that integrate with web applications to provide enhanced features, such as customer support or content generation.
AI-powered Gmail plugin for managing email workflows, automating replies, and extracting key insights.
Set up real-time communication between your application and external services using customizable webhooks.
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